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Last update: April 1st, 2022

Privacy Policy

This Privacy Policy of eykdata.com, wholly owned by Label A B.V. (“Eyk”, “we” or “our”) applies only to information, including personal information (collectively, “information”), collected by us from subscribers to our data platform services (“Customers“) or from visitors of our website, and does not apply to any information collected by our Customers, even if such information is processed by our Services. Information collected by our Customers shall be governed solely by the Customers’ respective privacy policies. The terms of this Privacy Policy are incorporated by reference into our Terms of Service which can be found at <insert link>.
“personal information” means any information that may be deemed as private, personal or personally identifying or identifiable data or information pursuant to applicable law, including, for example, your name, email address, location, user ID, contact information or credit card information.
By visiting our website you agree to comply with and be bound by this Privacy Policy.

1. Information We Collect

When you visit our website or subscribe to our services, we collect your information, including your personal information, as follows:

Information that You Provide Us.
We collect the information that you enter on our website, such as your name, company name, email address, phone number and other contact information, sign-in information and feedback. When you sign up to receive our services, we also collect your credit card or other financial account information.

Information that is Collected Automatically.
We automatically collect certain types of information when you visit and interact with us on our website. This information may include IP address, location, email address, hardware settings, the browser you used to visit our site, system crashes, time and duration of your connection. We use IP addresses to aggregate non-personal information about the regions from which visitors navigate our websites. If you subscribe to our services, your IP address will also be stored with other information about you in order to make certain functions available to you, including your access to our services.

Information that is Collected by our service.
When authorizing any of the integrations offered with our service, our code will have access to any data made available by the integrations API. If the integration requires a specific set of permission scopes to be authorized by the user, the API data accessed will be limited to these scopes. The data obtained from these integrations will only be used to store it in the data warehouse you and your users have access to. The data is not used internally or in any place that you do not have access to.If you authorise Eyk to collect data from Google services, Eyk will extract this data according to the selected schedule, load it to your cloud data warehouse managed by Eyk and transform the data to make it data analytics and science ready. This data will not be shared with third parties. Eyk's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements. At any time you may revoke access from the Google Security Settings.

Cookies and Similar Technologies.
We use cookies and similar technologies for various reasons, such as to understand and save your preferences for future visits, and to compile aggregate data about site traffic and site interaction. The information collected by such cookie or similar technology may include your IP address, your operating system, the browser language, browser type and version, the requested page and the time of the access. If you choose to provide personal information to us, then this personal information may be linked to data stored in the relevant cookie, web beacon, or similar technology.

Opting Out.
You can prevent collection of your information by not providing us with such information and by ceasing to visit and interact with us on our website.

2. How we use your information

Use of Your information. We access and use your information, including your personal information, that is collected by us when you subscribe to our services or when you visit and interact with us on our website solely in order to provide you with responses to your queries, information about us and our services, to sign you up for our services, to provide you with our services, for our internal purposes, such as to understand traffic to our site, and to comply with any legal obligation we are subject to under applicable law.

If you visit or interact with us on our website, our legal basis for processing your personal information is that it is necessary for our legitimate interest in providing and developing our services and meeting the requirements of our current and prospective customers. If you subscribe to our services, our legal basis for processing your personal information is that it is necessary for the performance of the Terms of Service between you and us.

Promotional Use.
We may use your information to contact you by email or otherwise, to deliver promotional materials or updates in which you may be interested, or to provide you with newsletters that you may register to receive. With respect to such use, our legal basis for processing your personal information is that it is necessary for our legitimate interests in conducting direct marketing of our services to current and prospective customers.

You may choose at any time to unsubscribe from our promotional materials, updates and newsletters by letting us know at hello@eykdata.com or by clicking the unsubscribe link at the bottom of each promotional material, update or newsletter.

3. Information Security

We use commercially reasonable efforts, applying physical, electronic and procedural safeguards, to maintain and protect the confidentiality of all information collected by us, including your personal information. We allow only authorized personnel to access your information, on a need-to-know basis.

Although we make good faith efforts to store your information in a secure operating environment, we cannot guarantee security. You understand and agree that all information collected through our website or in connection with your subscription to our services is at your own risk and is subject to the provisions and disclaimers of both this Privacy Policy and our Terms of Service.

In the event that we become aware of any accidental or unauthorized access to your information, we will use commercially reasonable efforts to notify you of such data breach.

4. Inquiries or Complaints

If you have an inquiry or complaint about this Privacy Policy or our information collection practices, please contact us at hello@eykdata.com.

You also have the right to lodge a complaint with a supervisory authority located in the EU.

5. Updates to this Privacy Policy

From time to time, we may update this Privacy Policy, and your continued use of our website will signify your express agreement to such updated Privacy Policy. We will post any Privacy Policy changes on our website, and in some cases, in our sole discretion, we may notify you by email of any changes.

You agree to accept posting of a revised Privacy Policy electronically on our website as actual notice to you. We encourage you to periodically check for Privacy Policy updates.